Rebranding - Best Practices, Trends, And Success Stories

January 14, 2025

11

minutes

Jaguar car's rebranding in 2024 took the world by storm. Opinions swayed from positive to negative. While many people appreciated their extreme approach, others were concerned about its political and cultural significance. The short video they shared after archiving the rest of the posts on social media revealed the new mottos: 'copy nothing' and 'delete ordinary.'

This was a complete revamp no one saw coming. However, because of increasing social awareness about search engine saturation, many people found the messages to be profound. Jaguar's rebranding goes to show that brand identity design shapes how people perceive your business.

But why does a 102-year-old brand need rebranding? The marketplace is evolving at a faster pace than ever before. Even a century-old existing brand could become obscure if it does not keep up with the ongoing changes.

This article explores the nuances of crafting a successful rebranding strategy with actionable insights for businesses seeking to redefine their brand identity while staying connected to their existing audience and loyal customers.

What Is Rebranding?

Rebranding is the strategic process of redefining a company's identity to align with its evolving goals, values, target audience, and market positioning. It involves updating or completely changing elements of a brand, such as its name, logo, visual identity, messaging, or overall perception, to reflect changes in the business's direction, market trends, or customer expectations. Although, it is not always about a new logo or brand colors.

The rebranding definition could be understood as the margin between where you are and where you want to be. So, the theory of rebranding goes beyond the apparent factors. It could also be about shifting brand values and missions. Rebranding aims to increase brand awareness, introduce yourself to a new market, or improve brand equity.

Why You Should Rebrand?

From high-end to personal brands, many are adapting to the market shifts by redefining their brand strategy to boost their businesses. If you're wondering why rebranding is important, here are some factors to consider:

1. Dull Designs

Over time, a brand image that was once fresh and crispy can become outdated, resulting in dull designs that fail to capture attention. A refresh of the brand logo and marketing materials is essential to revitalize the brand, making it visually appealing and aligned with current trends. A new brand identity can also better reflect the company's evolving style and attract new customers.

2. More Sales

Rebranding is often driven by the need for better visibility and brand equity, which can lead to more sales. By revising the marketing strategy and improving brand positioning, businesses can appeal to a broader audience and reinforce their brand promise. A solid rebranding strategy ensures the messaging resonates with target customers, enhancing brand awareness and conversion rates.

3. New Services

When a company introduces new services, it may need to adjust its brand values and brand mission to reflect these changes. Rebranding allows the business to communicate this expansion effectively, ensuring the market understands the added value. A new marketing strategy aligned with the new company identity can effectively showcase these new offerings, giving the company a competitive edge.

4. Brand Values

Changes in brand values are a strong reason to undertake a rebranding process. As businesses evolve, their core principles and objectives may shift, which can require a new brand image to better represent these values. Through market research and focus groups, businesses can ensure that their refreshed brand aligns with both internal goals and customer expectations.

5. Management Change

A management change can trigger the need for rebranding to signal a new direction for the company. Likewise, a company merger or acquisition might require you to consider a revised branding. It is an opportunity to redefine the brand promise and the company's vision. It often involves a shift in brand positioning, which can include a refined marketing strategy to ensure the new leadership’s vision is clearly communicated both internally and externally.

6. It's Just Not Working

You might be unsatisfied with your current brand identity. Maybe you don't like the brand logo or you're not getting the desired results from your website. It is also possible that your social media presence is not getting a positive response or the design you have does not adhere to your values. Either way, you need a new identity that can strategically address your concerns.

Rebranding Success Stories

The following are some companies that have profited on a global scale from rebranding:

1. Instagram

The evolution of this social media application from a photo-sharing app to a platform focused on short-form videos (via Instagram Stories and Reels) has been significant. In 2016, Instagram rebranded its logo to a more minimalistic and modern design to appeal to a broader, younger audience and better reflect its expanding features beyond photo sharing.

Why It Worked: The rebranding embraced a dynamic, visually-forward approach that reflected a growing trend toward multimedia content. The move to Reels, directly competing with TikTok, has helped Instagram stay relevant to a younger, mobile-first audience.

2. Twitter/X (Rebranding to X by Elon Musk)

In 2023, Twitter's rebranding to X under Elon Musk's leadership in 2023 signified a dramatic shift. It symbolized a broader vision of transforming Twitter into an "everything app" that combines social media with financial transactions and other features. From the company logo to ethos, the entire image of the platform was revised.

Why It Worked (or Didn't): Twitter's rebranding to X has been polarizing. While the new brand reflects Musk’s broader ambition for the platform, it has faced challenges in losing brand equity and user familiarity associated with Twitter. However, the rebranding did spark attention due to Musk’s high-profile involvement, though its long-term success is still uncertain.

3. Old Spice

Old Spice underwent a major rebrand in the late 2000s, shifting from being perceived as an outdated brand for older men to a more youthful, humorous, and contemporary brand targeted at younger consumers. This rebranding was marked by the launch of the "The Man Your Man Could Smell Like" campaign in 2010, featuring a charismatic and quirky spokesperson.

Why It Worked: The campaign’s wit and creativity went viral, attracting new consumers and revitalizing the Old Spice brand. The rebranding shifted Old Spice’s identity from old-fashioned to trendy and humorous, resonating with a broader and younger audience. Its digital and social media strategies, including viral videos and influencer partnerships, contributed to its continued relevance.

4. Burberry

Burberry underwent a significant rebranding starting in the early 2000s under the leadership of designer Christopher Bailey. The iconic British brand shed its image as a stodgy, traditional luxury label and embraced a younger, trendier demographic. The rebrand included modernizing its logo, tapping into digital marketing, and collaborating with pop culture figures like Emma Watson and Cara Delevingne.

Why It Worked: Burberry's rebranding capitalized on the growing luxury market’s desire for aspirational yet accessible high-end fashion. By combining classic British heritage with modern sensibilities, it appealed to millennials and Gen Z while retaining its rich history. The digital-focused approach, including live-streamed fashion shows and social media campaigns, helped the brand reach younger consumers.

How To Rebrand? [10 Best Practices]

Rebranding is a complex process that involves changing a company's identity, message, and perception in the market. A successful rebrand can breathe new life into an organization, attract new audiences, and align the brand with current market trends or a new direction. Here's a rebranding checklist:

Assess Your Current Brand

What does your brand represent now?

Is it outdated, misunderstood, or no longer aligned with your mission? Conduct internal and external brand audits (surveys, focus groups, etc.) to understand how the brand is perceived by employees, customers, and stakeholders. This is called brand sentiment which is a good metric to determine the effects of your efforts.

Understand what aspects of your brand need to be improved. This can be done by the marketing team or you could hire an agency like Creative Frontiers to help you with a digital marketing assessment.

Define Your Rebranding Goals

What do you want to achieve with the rebrand? Do you want a complete overhaul, or would it be enough to repurpose your website design or logos? Keep in mind other defining factors like demographics, products and service offerings, and the market. Your rebrand strategy should not be a blind decision to follow what others are doing. It should help you strengthen your own brand image.

Whether you require a full re-launch or a partial rebrand, it is essential that it aligns with the company's mission and goal.

Research Your Audience And Market

Identify your target market’s current needs, preferences, and behaviors. A rebrand should resonate with your core customer base and appeal to potential new customers. Study your competitors’ branding strategies to identify gaps or opportunities for differentiation. Look at their strengths and weaknesses and how you can stand out.

Update Your Brand Strategy

Revisit the core values, mission, and vision of your company. The rebrand should be authentic and consistent with your organizational goals. Determine the brand voice and personality moving forward. Should it be more playful, formal, or approachable? This will guide your messaging, design, and communication.

If your brand has expanded or changed, ensure that your new identity reflects this transformation. A rebrand may coincide with new offerings or business models.

Create The Visual Identity

Update your logo or create a completely new one. Consider modern design elements that resonate with your audience while retaining aspects of your original identity if necessary. Your company's branding speaks for itself. Choose fonts and visual assets (photography, illustration style) that align with your brand’s personality.

Revise Your Messaging

If necessary, update your brand’s tagline to reflect the new identity or positioning. A fresh, compelling slogan can make a lasting impact. Ensure that your brand messaging across all platforms reflects the new identity. This includes website copy, social media posts, email marketing, and advertising.

Engage Internal Stakeholders

Before unveiling your rebrand, ensure that all employees and stakeholders are aligned with the new brand vision. Provide training and resources to help them communicate the rebrand effectively. Consider an internal launch event or presentation to get buy-in from employees and reinforce the excitement about the changes.

Communicate The Rebrand Externally

Plan how you will announce the rebrand to your customers, partners, and the public. This may involve a press release, email newsletters, and social media teasers. Share the reasons behind the rebrand and what it means for your audience. Explain the benefits and how the changes will positively affect them. Use social media channels to showcase the rebranding journey and engage directly with customers.

Roll Out the New Brand Across All Touchpoints

Make sure the new brand guidelines are reflected across all marketing materials, packaging, websites, storefronts, and products. While introducing the new brand, consider how to phase out the already established brand without alienating loyal customers. Use both old and new elements together during the transition period if necessary to ensure a smooth shift in brand recognition.

Monitor And Adjust

Use analytics, surveys, and feedback to gauge how your target audience is responding to the new brand. Rebranding efforts are an ongoing process, so be open to making adjustments based on feedback and market reception.

Consistency is key to a successful rebrand. Every touchpoint, from your website to your social media posts, should reflect the new identity to strengthen brand recognition and engage your target audience effectively.

Rebranding Trends We'll Be Seeing More Of

Like other marketing aspects, rebranding is also going to see a spike in certain trends. Let's check out some rebranding strategies that are taking center stage right now:

Modernization Of Company Identity

A company's branding is continuously evolving, and businesses are increasingly focusing on updating their company identity to stay relevant. This includes revamping visual elements like logos, color palettes, and typography to appeal to changing consumer tastes.

As businesses aim for a successful launch of their rebrand, they’re also ensuring their new visual identity resonates with both existing and new customers. This trend is aimed at staying competitive and ensuring that the company's branding reflects its current mission and vision.

Nike’s rebranding efforts in 2019 saw a bold shift in their company identity with the introduction of fresh design elements, including new visual assets and a more inclusive messaging strategy.

Targeting New Audiences

Many businesses are rebranding to attract a new target audience. Through a brand refresh, they are creating updated designs, messaging, and campaigns that better speak to this audience’s preferences and expectations.

This shift is often a critical part of a rebranding project, where companies strategically focus on evolving their company identity to tap into new markets and grow their customer base.

Coca-Cola’s strategy centered around appealing to younger generations by incorporating contemporary designs and values, making the brand more relatable to new customers. However, their recent campaign made with AI could be considered a failure to understand the target demographic.

A Shift Towards Authenticity and Purpose

Consumers today value transparency and purpose-driven brands. As part of the rebranding project, businesses are aligning their branding with their deeper values. This includes not only refining their company’s branding but also incorporating authentic messages that align with their company identity.

With this shift, brands are prioritizing an emotional connection with consumers, building a more solid foundation for loyalty, and ensuring the company’s branding is perceived as both authentic and relevant to modern audiences.

Patagonia’s brand refresh involved a focus on environmental sustainability, emphasizing their corporate responsibility and connecting their company identity with their commitment to preserving the planet. This has attracted new audiences who share the same values.

Streamlined Visuals for Cohesiveness

A new visual identity is one of the first areas of focus in a rebranding project. Companies are simplifying their designs to create a more cohesive look across all touchpoints—websites, social media, packaging, and advertisements.

A streamlined design not only makes the brand more recognizable but also signals a fresh approach to potential and existing customers. This new visual identity reflects the evolution of a brand while maintaining some elements of its heritage, creating a balance between familiarity and innovation.

We can consider Apple’s visual overhaul with the introduction of its minimalist design ethos. It set a standard for clean, modern aesthetics that are reflected across all their branding materials.

Incorporating Digital-First Branding

There’s been an evident increase in new visual identity strategies that prioritize online presence. Companies are embracing digital-first branding elements, optimizing for social media platforms, websites, and mobile interfaces.

The company identity has to be flexible enough to transition across both digital and traditional mediums, which is why digital elements are becoming a crucial component of the company's branding.

Spotify's move towards a digital-first rebranding involved creating a dynamic logo and adaptable color schemes to enhance their online presence, making their branding immediately recognizable across multiple digital platforms.

Emotional Connection With New Customers

We anticipate that more brands will focus on building an emotional connection with their target audience for a successful rebranding process. It is undoubtedly valauble for companies undergoing a brand refresh aimed at reaching an audience who may not be familiar with the brand’s history.

One example of this in recent years is Ben & Jerry’s successful brand refresh. They introduced a socially conscious approach in their messaging, appealing to an audience interested in sustainability and justice. It helped them attract new customers while retaining their loyal fan base.

Considering Rebranding? Let's Do It

Rebranding is a powerful tool for evolving your business and connecting with a broader audience, but it requires careful planning and execution to succeed. At Creative Frontiers, we specialize in crafting tailored rebranding strategies that not only refresh your brand’s identity but also ensure it resonates deeply with your target audience.

Our team brings creative expertise and innovative solutions to every step of the process, from redefining your brand’s visual identity to refining your messaging for maximum impact. Let us help you make your rebrand a seamless and successful journey. Contact us to elevate your brand’s future.

Read More: Diversity, Equity And Inclusion Training in 2025 - Recent Backlash and Best Practices

Ready to achieve your business goals?
Book a consultation with one of our
project managers today!

Book a meeting