Remote Employee Training: 7 Ways to Make it Work

December 30, 2024

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Training remote employees isn’t easy, whether you’re a small business or an enterprise. Between juggling time zones, keeping everyone engaged, and avoiding the endless distractions of working from home (hello, laundry pile and pet cats), it can feel like an uphill battle. But here’s the good news: It doesn’t have to be.

Remote and hybrid work has taken over, and so has the need for remote training. According to the latest data, 54% of people want to work fully remotely, 41% want to work a hybrid schedule, and only 5% of employees want to work in the office full-time. Gone are the days of in-person training sessions. Now, it’s all about flexible, interactive learning that meets employees where they are — whether that’s at the kitchen table, in a coworking space, or even on the couch.

It’s all about creating a training program that works with your team, not against them. That means using learning management systems, on-demand training and making sure your training materials cater to different learning styles. Sounds like a lot?

Don’t worry. In this post, we’ll share the 7 best practices for remote training that will keep employees engaged, increase knowledge retention, and make training sessions something your team actually looks forward to. Let’s get started!

What Is Remote Training?

Remote training is the practice of onboarding, developing, and upskilling employees digitally, no matter where they are. It takes the traditional idea of employee training — think conference rooms, projectors, and printed manuals — and swaps it for digital tools that deliver the same results without the need for a physical location.

Remote training comes in many forms, from virtual classes and online courses to webinars and eLearning modules. It’s all about creating a training program that works around your employees’ schedules, not the other way around. Whether they’re early risers or night owls, remote training gives them the flexibility to learn at their own pace and revisit materials whenever they need to.

The best part? Remote training breaks down geographical barriers so you can train teams across multiple time zones. It also caters to different learning styles with interactive content, hands-on exercises, and multimedia resources. So whether your team loves visuals, prefers step-by-step guides, or learns by doing, there’s a training format that fits the bill.

Benefits of Training Remote Employees

Why should you train your remote employees? Here’s what it brings to the table:

  1. Increased knowledge retention: Interactive formats help information stick better than the dreaded click-through slides. In fact, more than half (54%) of Learning & Development leaders said the quality of employee training improved when workers shifted to remote setups.
  2. Productivity: A trained team is a confident and efficient team — with fewer interruptions.
  3. Cost savings: No more expensive travel, venues, or printed materials. Digital tools make training much more cost-effective.
  4. Flexibility and convenience: Remote workers can fit training into their schedule so they can balance learning with present tasks.
  5. Scalability: Whether you’re training 5 employees or 500 remote training programs, scale easily.
  6. Training analytics: Learning management systems can measure training effectiveness, track progress, and identify areas for improvement.

Overcoming the Challenges of Remote Employee Training

Remote training offers flexibility and convenience, but let’s be honest — it’s not without its hiccups. The good news? With the right approach, most challenges can be overcome. Here are some common roadblocks and how to overcome them.

1. Distractions at home

Let’s face it — working remotely comes with its quirks. Barking dogs, the doorbell, kids running around, or the temptation of Netflix can make focusing on training harder than it needs to be. While these distractions are unavoidable sometimes, creating a supportive learning environment can help. Encourage remote learners to carve out a quiet space for training and use tools like headphones or “Do Not Disturb” notifications to limit interruptions.

2. Technical issues and poor tools

Spotty Wi-Fi, outdated software, or clunky remote learning tools can turn an engaging session into a frustrating one. Making sure remote training programs use the right digital tools — like a reliable learning management system (LMS) — is key. Pre-training tech checks, clear instructions, and backup plans can help minimize disruptions.

3. Engagement and supervision gaps

Without an in-person instructor or team around, some remote learners may feel disconnected or struggle to stay motivated. This is where interactive training formats shine — think quizzes, polls, group discussions, and multimedia training materials. Regular check-ins and opportunities to participate help keep employees engaged and no one gets left behind.

4. Scheduling conflicts and time zone differences

When you have a remote workforce across multiple time zones, finding the “perfect” time for training sessions can feel like herding cats. Offering a mix of live sessions and self-paced, on-demand training gives employees the flexibility to learn when it suits them. This way the training doesn’t disrupt productivity, and employees can absorb the information at their own pace.

5. Poor or too much training content

Throwing too much information at employees at once or delivering training that doesn’t align with their role can lead to frustration and poor knowledge retention. To fix this, focus on quality over quantity. Break content into manageable chunks (microlearning), tailor it to specific skills, and use real-world examples to make training relatable and actionable.

Challenges? So what?

Yes, remote training has its challenges, but none of them are insurmountable. With the right tools, engaging content, and a bit of planning, you can create a successful remote training program that keeps employees learning, growing, and thriving — no matter where they’re working.

See how we helped Sunrise equip their HR team with a deeper understanding of the network services offered to customers.

Best Practices for Remote Training

To create an engaging and results-driven remote training program, you need to follow proven strategies that keep learners on track, motivated, and connected. Here are the best practices to do just that:

1. Define clear goals and objectives

Before you start creating training content, define success. Set realistic and clear goals for your remote employee training program. Use SMART objectives (specific, measurable, achievable, relevant, and time-bound) to keep everything focused and purposeful.

For example, instead of saying, “Improve team communication,” say, “By the end of this training, 95% of employees will be proficient using our project management software.”

Clear goals give both trainers and learners a roadmap, so everyone knows the why behind the training and how success will be measured.

2. Engaging and interactive training

What is the fastest way to lose remote learners? Dry boring content. Keep employees engaged with visually appealing and interactive content:

  • Use a mix of multimedia elements, such as videos, quizzes, animations, and infographics, to break up the monotony.
  • Use a Learning Management System (LMS) to deliver content seamlessly and make resources easily accessible.
  • Incorporate real-world scenarios, role-playing activities, and hands-on tasks to make training relevant and actionable.

Interactive content keeps learners interested, improves knowledge retention, and turns training sessions into active participation.

Here’s an interactive tool we created as a job aid for nephrologists. Take a look! 

3. Use technology for remote training sessions

The right tools can take your remote training program to the next level. Here’s how to make technology work for you:

  • Use different training formats, such as live virtual classes, recorded sessions, and microlearning modules, to cater to different preferences.
  • Make training mobile-friendly so remote workers can access it anytime, anywhere—perfect for those with busy schedules.
  • Build a learner community by using forums, chat rooms, or group discussions to keep employees connected.
  • Use tools like learning management systems and analytics software to track and measure training effectiveness.

Investing in user-friendly remote training software will ensure a smooth experience and valuable insights into learner progress and engagement.

4. Create a supportive learning environment

Remote employees can feel isolated, which impacts motivation. Create a sense of community and support:

  • Encourage open communication through regular check-ins or Q&A sessions.
  • Offer peer learning through group activities, virtual breakout rooms, or collaborative projects.
  • Use short training breaks in longer sessions to prevent burnout and keep energy levels up.

When learners feel supported, they’re more likely to stay engaged, confident, and motivated to succeed.

5. Support different learning styles

Not everyone learns the same way, so you need to cater to different needs. Use:

  • Self-paced training for employees who like to learn at their own pace.
  • Live interactive sessions for those who love real-time discussions and collaboration.
  • Different file formats—videos, PDFs, and slides—to engage visual and auditory learners.

This flexibility ensures training resonates with your workforce, improves knowledge retention, and makes the learning experience more effective.

Setting up a Remote Training Program

Setting up a remote training program can feel daunting, but with the right approach, you can create an experience that’s both effective and smooth. Here’s a step-by-step guide to getting started, delivering, and continuously improving your remote training program:

1. Getting started

Any training program starts with preparation. Here’s how to get started:

  • Pre-training resources: Share guides, tech tutorials, or a training agenda beforehand so employees know what to expect.
  • Orientation session: Start with a live onboarding session to introduce the program, tools, and training goals. This will help remote employees feel comfortable from day one.
  • Clear learning objectives: Define what you want trainees to achieve, and focus on essential skills that impact their roles.
  • Remote learning content: Keep content short, focused, and relevant to remote working. Use microlearning — short, bite-sized modules that allow employees to learn at their own pace.
  • Encourage interaction and engagement: Build opportunities for connection, like group discussions or collaborative exercises.
  • Try different training formats: Mix it up with videos, interactive quizzes, live sessions, and self-paced modules to cater to different learning styles.

A structured program sets the tone for success so employees feel prepared and engaged from the get-go.

2. Delivering remote training

How you deliver training can make or break it. Focus on making sessions interactive, engaging, and accessible:

  • Interactive sessions: No monologues. Use breakout rooms, polls, or role-playing to keep employees engaged.
  • Video conferencing tools: Platforms like Zoom, Microsoft Teams, or Google Meet allow you to connect with remote teams in real-time. You can share your screen, facilitate discussions, and create a classroom-like environment from afar.
  • Encourage participation and feedback: Ask questions, host live Q&A sessions, and use chat features to facilitate everyone's contributions.
  • Ask for help: Make sure there’s an open line of communication—whether it’s through chat, email, or one-on-one sessions—so learners can ask for clarification or guidance when needed.

Interactive delivery prevents disengagement and makes training sessions feel more like conversations than lectures.

3. Evaluating and improving remote training

You’re not done when the training is over. To get maximum impact, you need to evaluate and continuously improve. Here’s how:

  • Track progress and measure effectiveness: To measure success, use KPIs (Key Performance Indicators) like completion rates, quiz scores, and knowledge retention.
  • Training metrics: Align metrics with your goals. Are employees meeting learning objectives? Are they applying new skills in their work?
  • Gather feedback: Ask remote employees for honest feedback on the content, delivery, and tools used. Participant feedback will tell you what’s working and what needs improvement.
  • Feedback loops: Use the insights from feedback to iterate and improve the program. Small changes can make a big difference in engagement and outcomes.
  • Stay current: Remote training is always evolving. Keep up to date with new tools, technologies, and best practices to keep your program fresh.

Not sure if you can do all that on your own? Let us help.

Building an effective remote training program takes time, effort, and expertise. From designing engaging training materials to leveraging the right tools and ensuring employees stay connected, it can feel like a lot to manage — because it is.

That’s where we come in. At Creative Frontiers, we specialize in crafting tailored, interactive remote training programs that keep employees engaged, motivated, and equipped with the skills they need. Whether it’s creating customized e-learning content, setting up seamless learning management systems, or delivering high-impact virtual sessions, our team has you covered.

We handle the complexities of planning, designing, and implementing effective training and make remote training stress-free, impactful, and an experience your employees will actually enjoy.

Ready to upskill your remote workforce without the hassle? Let’s talk.

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